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April 2013

Ways to be Supportive

By |April 8th, 2013|Dealing With Emotions, Grief & Grieving, Sympathy and Condolences|

Some deaths are totally unexpected and tear at the family’s very core.  Automobile accidents, sudden illness, heart attack, and other causes of quick death leave family members with a big gaping hole in their lives.  They are stunned and aren’t sure where to turn.   As their funeral director and grief counselor, your job is to [...]

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March 2013

Patient, But Proactive – Idea Cards

By |March 4th, 2013|Dealing With Emotions, Grief & Grieving, Planning a Service|

Often people in grief are still in such a state of shock that they have difficulty making critical decisions.  Although we as funeral home directors recognize this reality, it can at times make the process of completing funeral arrangements grind to a halt. In order to facilitate the healing process, we are as patient as [...]

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February 2013

Lift Someone’s Spirit

By |February 21st, 2013|Dealing With Emotions, Grief & Grieving, Religion & Symbols, Sympathy and Condolences|

Make a tremendous difference in the life of a grieving person.  With a few minutes of your time, you can text an encouraging Thought for the Day to someone whose world collapsed when a loved one passed away.  You can even text the same message to several people at once. Texting is a quick and [...]

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December 2012

Tackle the Biggest Hurdle First

By |December 17th, 2012|Dealing With Emotions, Planning a Service|

When counseling grieving families, every once in a while you come up against a brick wall.  Family members can’t agree on the wording for the obituary or which cemetery to use or how much to spend on the arrangements.   Whatever the problem, the result is that the funeral planning screeches to a halt. When families [...]

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October 2012

The Benefits of Grief Counseling

By |October 22nd, 2012|Dealing With Emotions, Grief & Grieving|

Grief is the emotional experience that occurs after a loss, usually in the form of the death of a loved one or loved ones. Although grieving is a universal experience, every individual experiences grief in their own unique way. How they grieve, what they feel, how they respond to grief, and even how long they [...]

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Handling Emotional Outbursts

By |October 1st, 2012|Dealing With Emotions, During The Funeral, Grief & Grieving|

The intense emotions expressed at funerals can range from stoicism to uncontrollable sobbing and loud wailing.  How do you handle the overt emotions of total strangers who have gathered in your funeral home to pay respect to the deceased? The fact is, you can’t control them—not per say. In a way, you are like a [...]

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September 2012

August 2012

Guide to Combatting The Numbness

By |August 2nd, 2012|Dealing With Emotions|

When grieving families walk in your door, they are absolutely numb.  They may not realize that certain parts of their decision-making abilities are offline, along with their emotions. Whether the family has suddenly lost a loved one or knew this time was coming because of a terminal illness, the numbness is still there.  They will [...]

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