Real People To Help You - Call Us Today! 1.716.299.8022

There are 3 Places where your download links will be available after purchase.

  1. On the Thank You Page after you place your order.
  2. In the order confirmation email received after your order is complete.
  3. If you have already have an account, or checked the box during checkout to create an account, your download links will forever be in the “Downloads” section of your account.

No, you dont need this specific version of Microsoft Word.

You will however need either an unexpired Trial Version or Full Version of Microsoft Word® 2003 and up.

If you’re receiving a message saying you need to buy Office 365 or another version, this is most likely because your trial time for it has expired and you did not purchase the full version.

In most cases, yes we can.

This is only possible with the full service customization option.

Please give us a call, email or chat with us to go over the project with you.

The number of pictures included is the same as our standard full service customization option.

 

Yes we do

We have completed a full set of professional walk through video tutorials.

Whether you’re a beginner or advanced, we’re sure you’ll learn something you.

You will get a link to our video walk through library after purchase, but you can also Click Here.

Full Service Customization Price List

Bifold Full Service Customization is only $19.95 with up to 5 pictures included and additional pictures are only $2 each.

2 Page Graduated Step Fold Full Service Customization is only $19.95 with up to 5 pictures included and additional pictures are only $2 each.

Trifold Full Service Customization is only $29.95 with up to 10 pictures included and additional pictures are only $2 each.

4 Page Graduated Step Fold Full Service Customization is only $39.95 with up to 15 pictures included and additional pictures are only $2 each.

Booklet Full Service Customization is only $39.95 with up to 15 pictures included and additional pictures are only $2 each. Booklets are expandable, price includes 8 pages, additional pages are charged at $5 each in multiples of 4.

The quality of paper makes a big difference in the final outcome of the program.

We use special Premium Gloss and Premium Matte press papers, although these are not sold in stores as they are specially made in large sheets designed for professional digital printing presses.

We recommend a double side premium photo paper in either gloss or matte for home printing.

100lbs text weight is also recommended.

Make sure to set your printer settings accordingly.

Yes of course we will do this for you.

And we do a great job. In our stand alone thank you cards, we usually blend your picture on the inside leaving plenty of room for text beside it.

They look great this way.

Don’t worry, we are quite flexible.

If you’ve selected next day delivery and it isn’t required, we can credit you back the difference to your credit card.

If you realize you need to expedite the order, we can change it for you and charge you accordingly.

This also applies to the printing options, if you change your mind, we will make the change for you.

We do everything in Photoshop.

Once your order is placed, we will receive it and put things together for you.

This allows for much more customization and a much better final product unlike automated software that is usually quite fixed in design.

We will not print anything until you approve the proof, so rest assured, you will know exactly what you are getting.

And it will be beautiful!

Yes we do.

We print professionally in digital printing presses, top quality and very reasonable pricing.

When comparing our print pricing to local Staples, Kinkos or other similar print shops, our prices are usually quite similar, although the quality is very different.

To give a brief summary of the differences of print, Staples/Kinkos and such places do not print professionally.

Programs will print with a white border, as their printers are not capable of printing borderless, which gives the program a different look.

Paper stock is off the shelf, which is fine for many, but it does not give a high quality professional look, and will be much different from what we offer.

When printing in a digital press, colors are also much more accurate, and it will give you the best possible presentation of your programs and keepsakes.

A Digital Press prints on large sheets that go through the press and get trimmed and cut down to perfect size.

As you can imagine, printing in a professional digital press is much different than in a large multipurpose laser/photocopier type machine.

With all of these factors combined, the final results are not comparable in terms of quality and overall presentation.

We come across this daily, and would like to give you enough information to make an informed decision rather than being disappointed with local non professional printing.

On the other hand, if you have a professional print place that you are planning to use, unlike Staples, Kinkos or print shops similar to this, they should be able to do an excellent job for you. Please make sure to check the minimum quantity, as an offset press rather than a digital press usually has a minimum run of 5000 copies or more.

Only a digital press, rather than offset press can do lower quantities at an affordable rate.

If you order stand alone thank you cards and there is no rush, it generally takes about a week.

This can depend on your location, generally UPS Ground is 3-5 days for delivery.

Here is a short breakdown of the time from start to delivery of the Thank You Cards.

After you place your order, we will prepare your thank you card immediately.

We will send you the work that we’ve done and can make any changes that you may need.

After you approve the proof, we will provide all print ready material to our printing department.

Printing will take 2 – 3 days and then will ship out via UPS Ground.

If you need things faster, we have rush same day printing and all UPS Shipping options available.

Same day printing is always the following day and does not include Saturday and Sunday.

Absolutely!

We can customize your thank you cards.

We can even include a picture of your loved on on the inside of the thank you cards.

You can see some samples of our work, in our Recent Works section.

Our printing hours of operation are Monday – Friday, there is no printing done on the weekends.

We will work on your program over the weekend to have it ready for print Monday morning.

Print Cut off is 8AM Central Time for that days print.

The design must be complete and approved for print, and the printing invoice must be paid before this time or printing will begin on the next business day.

This is quite simple.

There are a couple of ways.

1. You can go to our contact page, and our dynamic smart form will allow you to attach and upload all the information here.

2. You can email it to us directly, after purchase you will receive an email from us, and you can simply reply to this email with your attachments.

We will also be in contact via phone and email back and forth as things get completed.

Yes, absolutely!

Every Funeral program and all add-ons are available to download in Microsoft Word templates immediately after purchase.

You are able to customize everything yourself, print it at home, or bring it to a local print shot.

Of course we would be happy to do all this for you as well.

We have much more control to customize everything as we work in the original Photoshop design files.

We dont have set hours, as the nature of our work is not during a set time.

There are deadlines we have to meet for you, and we work hard to make sure we meet all necessary deadlines to get everything to you on time.

Feel free to call us anytime, if we are not available at the time of your call, as we may be on the line with another client, or briefly stepped away. Please leave us a message and we will be in touch with you shortly after.

This can depend if you have everything ready to send us, or if you’re still waiting for information.

Generally we can complete the program for you in the same day.

If you have a lot of pictures to include, such as 50 or more, it can take longer. We will still try to have it completed in that day.

We prioritize our work on programs based on the time and date that they are needed.

There is no limit to the number of pictures that can be used.

When using our Full Service Customization service, there is a limit of free pictures included.

Full Service Customization Price List

Bifold Full Service Customization is only $19.95 with up to 5 pictures included and additional pictures are only $2 each.

2 Page Graduated Step Fold Full Service Customization is only $19.95 with up to 5 pictures included and additional pictures are only $2 each.

Trifold Full Service Customization is only $29.95 with up to 10 pictures included and additional pictures are only $2 each.

4 Page Graduated Step Fold Full Service Customization is only $39.95 with up to 15 pictures included and additional pictures are only $2 each.

Booklet Full Service Customization is only $39.95 with up to 15 pictures included and additional pictures are only $2 each. Booklets are expandable, price includes 8 pages, additional pages are charged at $5 each in multiples of 4.

We can get the final printed product to you quite quickly when needed.

Although it is more expensive for printing and delivery, sometimes there is just no choice, it needs to be delivered asap.

The program design can be completed in the same day.

It can be printed and shipped the following day.

With FedEx Priority Overnight Delivery, it will be delivered the next morning.

Example: The program design is completed Monday, Printing will begin Tuesday, with Rush Same Day Printing, it will also ship out on Tuesday. With FedEx Priority Overnight, it will delivery Wednesday morning.

If you’re unsure about your timeline, you can give us a call and we can go over the options with you.